Beta and bugs
support@curbpix.com
Include device, OS version, app version, listing photo type, and what you expected.
Support
We answer like a listing deadline matters.
For beta access, bugs, billing questions, privacy requests, or MLS-safety concerns, email us and include screenshots when possible.
Privacy requests
privacy@curbpix.com
Use this for access, correction, deletion, or photo-removal questions.
Misleading edit concern
Report a concern
Tell us the photo, the edit applied, and why it may misrepresent the property.
Before you email
- Try the photo again after checking that the longest side is at least 1200 px.
- If an edit looks risky, do not export it. Send us the before/after and the warning shown.
- For billing issues from Apple or Google, include the receipt email but never send card numbers.
- For MLS rules, include your MLS name and the rule or photo policy you are trying to satisfy.
Response target
During private beta, we aim to answer support and safety emails within one business day. Privacy deletion requests may take longer where verification is required.